Austroads: Transport Research and Trends

The operation of smart motorways is a subset of broader transport operations and relies on complex organisational arrangements with highly specialised capabilities to manage a growing number of assets, follow a wide range of operational scenarios, coordinate with multiple stakeholders, and continuously adapt to new technologies and systems. This increasing complexity places pressure on traffic management centre (TMC) managers and their operational staff who are responsible for delivering motorway safety and efficiency objectives.

As such transport agencies continually seek to improve the way smart motorways operational capabilities are managed, developed and adapted to minimise disruption for customers through best practice operational planning, project integration, live network monitoring, traveller communications and traffic management.

In response Austroads has prepared a research report looking into emerging and new trends to inform potential future directions for TMCs across Australia and New Zealand. Guidelines have also been developed for road-focused agencies to help classify their operating characteristics, define a national capability framework for the operational environment, and showcase good practice integration of new projects and enhanced smart motorways schemes.

This webinar, presented by David Yee, Simon Gough and Joanne Deng, provides an overview of the future trends, research findings and agency guidance. The research into future trends helped to identify different motorway operational methods and practices as well as operational principles that underpin an agency’s smart motorway capabilities. These smart motorway capabilities include TMC business management, live motorway operations, motorway operational planning and optimisation, motorway projects integration as well as use of intelligence tools and devices to inform decision making.

The webinar also offers advice on how to support improving smart motorway capabilities using a Smart Motorway Classification Model and Capability Framework. The capabilities are the foundational abilities that should be developed. The Capability Maturity Model is a maturity scale for smart motorway capabilities that can be used by agencies to set future targets and to measure against. The guidance advises how to use the Capability Maturity Model to plan and improve smart motorway capabilities and projects integration work.